Operating and maintaining ECM solutions can be a complex proposition for any organization as it requires expertise that is outside of the standard experience of most IT teams. There are potentially significant costs to the business any time a critical solution is not available or performing optimally. IT Support managers must balance sometimes conflicting business drivers such as cost, compliance, resource expertise, and level of service in order to achieve all of those goals successfully.
We understands these challenges and have developed a tiered managed service program that augment IT and business organization. We bring the necessary expertise to meet your support needs for IT and business organizations. From expert on-demand to full ECM Managed Services, Infospire can insure that your ECM investment is performing at its peak. Therefore, your IT organization and business teams can once again focus their time on more strategic initiatives.
- Maximizes system availability by proactively prevent from issues
- Maintains high level of user satisfaction
- Removes the need to recruit, train and retain specialist skills in-house
- Resolves incidents more quickly using a highly skilled team who will collaborate with your in-house technical and service management teams
- Frees up your in-house team from day-to-day support and administration activities
Managed service programs
Select one of the following programs and drive value by collaborating with leading industry experts, consultants, and support engineers throughout your journey.
Return on investment begins when users are able to fully utilize the deployed ECM solution
We know one size does not fit all. Different types of organizations have different requirements and our Managed Service programs are designed to be tailored to meet your needs. Be sure to check also our Content Enablement services.